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Housing Insight

Queen’s Cross & Valleys to Coast sign up for Housing Insight’s PanConnect

Valleys to Coast Housing is implementing Housing Insight’s PanConnect during the first quarter of 2019 to give its tenants a self-service portal and app. Polly Thompson, head of IT, Valleys to Coast Housing, said, “The self-service portal and app will help us engage more with our tenants, and introducing the repairs diagnostics tool will reduce…
Queen’s Cross & Valleys to Coast sign up for Housing Insight’s PanConnectRead More →

Livin app boosts digital transactions

Livin has revamped its tenant portal and seen digital transactions soar. Over 25 per cent of its tenants are actively using the app, with at least 60 per cent of transactions now carried out digitally, delivering tenant satisfaction levels of 98 per cent. Prior to the implementation of Housing Insight’s Pan Connect portal and app,…
Livin app boosts digital transactionsRead More →

PanConnect supports Tai Ceredigion’s tenant engagement

Tai Ceredigion is using Housing Insight’s PanConnect self-service portal and app to reinvigorate its tenant engagement strategy. The ‘TyFi’ (‘my house’ in Welsh) portal is available in both English and Welsh. Gavin Harvey, head of ICT and business improvement, Tai Ceredigion, said, “We’ve seen immediate benefits since PanConnect was introduced. Tenants were instantly more engaged,…
PanConnect supports Tai Ceredigion’s tenant engagementRead More →

Castle offers PanConnect for mobile working and self-service

Castle Computer Services has just set up a partnership with Housing Insight to bring the latter’s PanConnect mobile working and customer self-service solution to the housing sector. Paul Sutherland, director of housing solutions, Castle Computer Services, said, “We’re thrilled to be enhancing our offering by partnering with Housing Insight. We recognise the challenges faced by…
Castle offers PanConnect for mobile working and self-serviceRead More →

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