Voicescape has announced its acquisition of Enterprise RPA for an undisclosed amount. Enterprise RPA supports housing providers to work smarter and deliver better tenant support through robotic process automation (RPA), complementing Voicescape’s AI-driven tenant engagement software. The technology from both businesses works seamlessly and complements each other in the same stack. Gary Haynes, managing director,…
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Voicescape
Thirteen’s scalable support for vulnerable residents
Thirteen Group was Commended in the Artificial Intelligence category of the Housing Technology Awards 2026. Thirteen Group has shown how automation can help housing providers scale their welfare support for vulnerable residents without losing the human touch. In collaboration with Voicescape, we’ve transformed customer welfare for our vulnerable residents across the North East of England,…
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2026 & beyond…
Housing Technology interviewed experts from Access PaySuite, Mobysoft, NEC Software Solutions, Solvares Field Service, TechLabs London and Voicescape about new technologies for 2026, out-of-sector ideas to consider, proptech vs. enterprise software and how to avoid technological distractions & dead-ends. New technologies to consider Engin Yilmaz, director of product innovation at Mobysoft, said, “Beyond the AI…
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IT strategies for housing assets & infrastructure
Housing Technology interviewed housing, repairs and maintenance, asset and technology experts from FLS – Fast Lean Smart, HousingAI, Mobysoft, NEC Software Solutions, The Riverside Group and Voicescape on how housing providers can use technology to achieve healthier homes, reduced back-logs of repairs and better housing portfolios, including some quick wins and best-practice examples. What should…
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360-degree views of housing
Application spaghetti, middleware, business intelligence and reporting Housing Technology interviewed housing operations and data integration specialists from Mobysoft, Plentific and Voicescape about fragmented data, disconnected systems, manual processes and realistic expectations when it comes to getting better views of housing providers’ operations. Blinkered vision Emily Shaw, senior director and product lead at Plentific said, “Fragmented…
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Getting horizontal… Generic software vs. housing-specific software
Housing Technology interviewed senior IT and business experts from FLS – Fast Lean Smart, i4Housing, Kick ICT, NEC Software Solutions, PlaceChangers, Plentific and Voicescape about housing providers’ options around housing-specific software versus generic business software, including domain knowledge and functionality, ERP’s past failures, capex and opex costs, implementation and integration, success factors and potential pitfalls….
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