Cheshire-based Weaver Vale Housing Trust is using AWI integration technology from NDL to integrate its Orchard arcHouse housing management system with its Xmbrace Opti-Time dynamic scheduling application and enabling remote, PDA-based access for its repairs team. In doing so, Weaver Vale has reduced the time it takes to respond and fix the 1500 repair requests it receives each month from 28 to 10 days.
Steve Towers, responsive repairs manager, Weaver Vale, said, “Over the last couple of years, we have transformed and modernised our working practices through major investment in mobile working technology.”
Weaver Vale also won the technology category for its use of mobile working in the small business awards organised by the Business After Hours networking club in Cheshire.
