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Home / Magazine Articles / Wise up with residents’ TV

Wise up with residents’ TV

Arena Media Services has launched Wise-Up TV, a new interactive internet TV channel combining both national and local news for social housing tenants combined with survey and information gathering capabilities. Programmes can be tailored to viewer profiles, and at any stage the viewer can choose to ‘have a say’, which pauses the programme and feeds back resident opinions in real time to TPTracker, Arena’s resident involvement management system.

Mark Overton from Arena Media Services said, “Until now, housing providers have relied mainly on quarterly newsletters and conventional hard-copy surveys for communicating with, and gathering feedback from residents. Now residents can be informed, entertained and involved as never before via their computer or television.”

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  • Topic: Customer Management
  • Publication Date: 013 - January 2010
  • Type: News

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