• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology Main Logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Contact
  • Home
  • Research
  • Magazine
  • Events
  • Awards
  • Recruitment
  • On Demand
Home / Magazine Articles / WM Housing updates its HMS with MIS-AMS

WM Housing updates its HMS with MIS-AMS

WM Housing Group and MIS Active Management Systems have signed a contract for the delivery of a new housing management system, eliminating five different systems spread across the group. The implementation has begun, with the first phase expected to be live by the middle of 2015.

Angus Groom, executive director for corporate services, WM Housing said, “WM Housing has grown tremendously in the last five years, but as each new member has joined our group, we have seen a growing diversification of housing systems, processes and use.”

Two years ago, WM Housing decided to migrate from its multiple business applications across the group and consolidate them onto a single housing management system. Software from MIS Active Management Systems was chosen after a detailed procurement process, including eliciting the views of the shortlisted solutions from front-line staff who would actually be using the software on a daily basis.

Groom said, “This is one of 2014’s largest IT contracts in the UK housing sector and runs alongside work to upgrade our infrastructure backbone. The contract with MIS Active Management Systems is for around 10 years and will include implementing a full mobile working solution to enable us to deliver more ‘first-time fix’ services and rebalance our resources to provide a more visible front-line presence in the areas where our customers live.

“This is a particularly challenging project as we need to bring together five different housing management systems into one while enhancing our contact centre, online presence and mobile working.”

See More On:

  • Vendor: MIS AMS
  • Housing Association: WM Housing
  • Topic: Housing Management
  • Publication Date: 041 - September 2014
  • Type: News

Primary Sidebar

Most Recent Articles

  • Artificial intelligence in housing
  • Mobysoft – Data problems affecting complaints’ handling
  • Data, AI and private-sector strategies
  • Smart repairs & smarter homes
  • From firewalls to fortresses
  • Achieving three quick wins in AI
  • Rebuilding Selwood Housing’s IT infrastructure
  • Are you ready for organisational AI?
  • PIMSS releases AI Document Reader for compliance
  • Calico Homes cuts arrears with RentSense
  • FourNet launches digital transformation index
  • New income recovery software from Voicescape
  • Asprey Assets at YMCA
  • I love spreadsheets…
  • All watched over by machines of loving grace – AI assistants and adult social care
  • The rent revolution – The case for AI-powered payments
  • Unlocking safer living through data
  • Aareon acquires MIS ActiveH
  • Vericon launches MouldSense
  • Back to the future at Housing Technology 2025
  • FireAngel wins Which? Award
  • Maximising income and preventing homelessness
  • Anchoring digital innovation with Plentific
  • Cynon Taf Community Housing gets Housing Insight’s Arrears Manager
  • Tenants, AI & your biggest compliance risk
  • EDITOR’S NOTES – Data, standards & straight-through processing
  • AI as a social housing expert
  • South Yorkshire Housing halves arrears with Mobysoft
  • Bromford Flagship wins Aico’s smart-home competition
  • Putting VIVID’s customers in control of their tenancies

Footer

Housing Technology Main Logo
  • Instagram
  • LinkedIn
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2025 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293