1st Touch is due to release its new V6 digital and mobile platform during the fourth quarter of 2017 following a multimillion-pound investment in its development by parent company Aareon.
The company said that the new system will deliver a complete digital transformation and mobile workforce ecosystem for the housing sector. With full SaaS functionality, V6 will allow housing providers of all sizes to access commonly-used modules and forms in the cloud, so that the latest best-practice modules and apps can be shared by customers. It will also provide a marketplace for users, partners and third-party vendors to trade and exchange apps.
In preparation for the launch of V6 and expansion into Europe, 1st Touch is now aligning itself more closely within Aareon’s group structure to give customers a unified contact centre and administrative organisation.
As a result, 1st Touch customers will be able to plug in a range of digital solutions from Aareon including CRM, contractor systems, ASB and asset management, while integrating only once with their Aareon housing management system.
Greg Johns, CEO, 1st Touch, said, “V6 is an exciting development for both companies because it recognises the market momentum of the 1st Touch brand to date and provides a catalyst for sharing a strong management team in the future. It also gives us access to highly-skilled resources from the well-funded Aareon group, part of Aareal Bank.”