ROCC has completed the implementation of a dashboard reporting and workflow tool for Aster Group. Based on the housing provider’s desire to improve productivity around its repairs and maintenance processes, ROCC developed new workflows in order to reducing job time via dashboard notifications.
Peter Luck, technical director, ROCC, said, “The dashboard streamlines communication and removes the need for unnecessary emails between team members, making sure important information is delivered to the right Aster staff without them needing to look for it.
“The workflows provide up-to-date, real-time information about the status of tasks and directs them to role-specific ‘work buckets’ that focus the users into prompt action and ensures that information is not lost between teams and departments.”
Richard Brownhill, finance business partner, Aster Group, said, “The new dashboard reduces the time it takes for purchase orders to be processed, which in turn speeds up the lead time to commission works and is of course a big plus to our tenants.”