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Home / Magazine Articles / CHP spends £20,000 on ‘digital by default’ initiative

CHP spends £20,000 on ‘digital by default’ initiative

CHP has installed almost £20,000 of IT equipment in its sheltered housing schemes in Essex as part of its ‘digital by default’ programme for older residents.

CHP’s in-house IT team have installed internet-connected PCs and printers within each of its 24 sheltered housing schemes and is running a series of ‘Silver Surfer’ events to teach the residents basic computing skills and how to use the internet. High-visibility keyboards and wide-screen monitors have been used throughout so that the facilities are accessible to as many residents as possible.

Sandy James, older persons’ services manager, CHP, said, “Due to the success of our Silver Surfer events, which aim to help older people understand ICT systems in a fun, easy and relaxed manner, many of our residents have become very confident using not only computers but also new technology and gadgets in general.

“Residents now use computers on an almost daily basis as they can keep in touch with relatives or to simply shop or pay their rent and bills online which continues to give them a sense of independence.”

See More On:

  • Housing Association: CHP
  • Topic: Customer Management
  • Publication Date: 029 - September 2012
  • Type: News

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