Family Mosaic has announced that it is extending its earlier contract with Connexion2 with the implementation of more than 900 Identicom devices for lone-worker protection as part of a SoloProtect package.
Family Mosaic’s staff will continue to have the ability to discreetly raise an alarm if necessary when working alone in the community, such as with young people leaving care, former rough sleepers and people with brain injuries.
When an employee feels they are entering a hazardous situation, the Identicom devices allow users to activate an ‘amber alert’, leaving important location information. If they feel unsafe or if their safety is compromised, they can then discreetly raise a ‘red alert’ which is received by an approved alarm receiving centre (ARC), where a dedicated member of the lone worker team can listen to and assess the situation and escalate to a Police response if necessary. In the event of a verbal confrontation, the ARC can record the conversation, which can then be admissible in court if required.
Russ Bower, health and safety advisor, Family Mosaic, said, “We are delighted to have renewed our relationship with Connexion2. Having gone back to the market recently, we found that no other supplier could compete with SoloProtect on price, service or support.”
All Connexion2’s SoloProtect solutions are BS8484 approved, guaranteeing a Police escalation, one level above a 999 call, where appropriate. The solution includes Identicom devices, inclusive billing, 24/7 manned monitoring, SIM cards, mobile network usage, device training and monthly reporting.