ForViva has replaced its annual appraisal process with ‘continuous conversations’ supported by real-time ‘check-ins’ using an application from HR and payroll software supplier MHR.
ForViva decided to remove its employees’ annual appraisals and interim reviews because they were proving costly both in terms of time and resource while areas for the employees’ improvement were typically based on their past performance rather than forward-looking conversations.
Check-Ins, part of MHR’s iTrent software, provides a real-time platform for staff and their managers at ForViva to choose the frequency and format of conversations about performance, job satisfaction and personal wellbeing, enabling issues to be identified and addressed early and with feedback continually tied to corporate and individual goals. More frequent conversations and ‘check-ins’ will help managers drive employee engagement and motivation, and eliminate ‘flight risk’ by identifying demotivated people as early as possible.
Debbie Attwood, group director of people, ForViva, said, “We’re excited about the implementation of Check-Ins, and the savings and efficiencies it will generate. Our old PDR process created a mountain of paperwork, ate up valuable time, and was more of a box-ticking exercise rather than a meaningful conversation with employees about their performance and nurturing their development, both of which are essential for our long-term future.
“Switching to Check-Ins will save hundreds of hours in administrative time and address performance in real-time rather than retrospectively. Employees will now have a minimum of six check-ins per year, meaning they will always be working towards clearly-defined goals.”