Complete Technology Group has been chosen by Curo to oversee the roll-out of full-fibre networks for tenants living in its multi-dwelling units (MDUs). Curo’s housing portfolio comprises 13,000 properties, of which 4,700 are in MDUs. CTG will work with Curo and a number of third-party ISPs, as well as its sister company, Complete Fibre, to…
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Curo Group
Curo integrates payments with PayPoint
Curo Group has selected PayPoint’s MultiPay platform to make it faster and easier for its tenants to pay their rent and related housing costs. With MultiPay, tenants can choose the most convenient payment option for them, including via smartphone app, web, direct debit, phone, cash or card in a local shop or via an SMS…
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Curo selects M-Files for information management
Curo Group has selected M-Files as its core information management system, mainly around tenancy and property management, HR and back-office operations. Curo and M-Files have designed a new, metadata-driven solution to manage documents, automate compliance and optimise business processes. About 20 document classes have been defined with automated metadata and access controls to ensure compliance…
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Curo’s Aareon-powered self-service portal
Based on Aareon’s suite of digital software and services, Curo Group has launched its MyCuro self-service portal. Following its launch earlier this year, Curo has already successfully signed up over 2,300 tenants to its new online service. After implementing Aareon’s QL housing management system in 2011, Curo has since implemented Aareon’s digital solutions such as…
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Curo Housing’s Sunrise ITSM
Curo Housing is using Sunrise’s IT service management software to support its 550 staff. Curo’s service desk team looks after over 1,000 devices, including phones, PCs and Chromebooks. Since Sunrise went live in 2014, over 44,000 service tickets have been raised, resulting in a 98 per cent satisfaction rating from Curo’s end-users. Since the initial…
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Curo Housing wins gold for its staff
Curo Housing has been awarded the Investors in People gold standard, joining the top seven per cent of accredited organisations across the UK. Paul Devoy, head of Investors in People, said, “We’d like to congratulate Curo on its gold standard. Such a high level of accreditation is the sign of great people management practices and…
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