Curo Group has selected PayPoint’s MultiPay platform to make it faster and easier for its tenants to pay their rent and related housing costs.
With MultiPay, tenants can choose the most convenient payment option for them, including via smartphone app, web, direct debit, phone, cash or card in a local shop or via an SMS link sent to their phone.
MultiPay removes the need for capital investment in multiple in-house payment solutions; customer-branded payment sites and app payments are hosted by PayPoint or embedded into a customer’s existing systems via APIs.
Peter Harris, business analyst, Curo, said, “Paying rent and other housing fees should be quick and simple, and offering flexible payment options is an important part of that, particularly during these difficult times.
“Both our tenants and our customer contact team found the MultiPay platform very easy to use from the start, which has meant that we have avoided any increases in our arrears. Furthermore, MultiPay’s reporting dashboard has been a revelation in terms of viewing real-time data and then using that intelligence to support our daily management decisions.”