Sovereign Housing Association has selected ROCC’s Uniclass system to optimise its repairs and maintenance service while driving down costs by over £500,000 per year. The new system is part of Spine, Sovereign’s Property Information Network Environment, which is a five-year project to rebuild and refine the complexity of Sovereign’s property services’ IT system, processes and…
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Sovereign Housing
Sovereign’s best-ever arrears with Rentsense
Mobysoft’s Rentsense software has helped Sovereign Housing Association to achieve its lowest-ever arrears figures of 1.7 per cent, resulting in more than £500,000 of additional rental income. Rentsense is an analytical tool that predicts which tenants are most likely to fall behind with their rent. This helped Sovereign focus its efforts where they would have…
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Sovereign brings repairs in-house
Sovereign Housing is bringing all of its repairs service in-house, using software from ROCC and Kirona. While the majority of repairs for Sovereign’s 38,000-homes were already delivered by Sovereign Response, its in-house repairs team, this service has now been extended to its 8,000 homes across Hampshire from October 2016. With reduced costs and increased productivity,…
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Sovereign’s workers never alone with Connexion2
More than 550 employees at Sovereign Housing Association are now using Connexion2’s Identicom Series 8 devices and SoloProtect service for lone working. Discreetly packaged in the form of an identity badge, the Identicom devices allow workers to activate a ‘red alert’ (with 24/7 audio link to an alarm receiving centre) if they are at risk…
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Sovereign Housing invests in Esri GIS for business transformation
Sovereign Housing Association is implementing new mapping technology from Esri to support its business transformation programme, including a planned increase in the properties under its management from 38,000 at the moment to 50,000 by 2018. The three-phase GIS development programme started in September 2014. Phase one is now live, which included training more than 500…
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Sovereign’s £120,000 virtual infrastructure
Blue Chip has reported that it completed the implementation last year of a VMware-based virtual infrastructure at Sovereign Housing Association, with the project costing around £120,000 and taking five weeks to complete. The new virtual infrastructure replaced Sovereign’s previous system which lacked the scalability, flexibility and resilience to cope with the demands of its 1,000-strong…
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