Sovereign Housing Association has selected ROCC’s Uniclass system to optimise its repairs and maintenance service while driving down costs by over £500,000 per year.
The new system is part of Spine, Sovereign’s Property Information Network Environment, which is a five-year project to rebuild and refine the complexity of Sovereign’s property services’ IT system, processes and data, resulting from a number of inherited repairs systems with multiple tools across different regions.
The new solution comprises Uniclass as the core system for all works orders and job-costing information alongside Kirona DRS and Mobile for dynamic scheduling, and mobile working.
Designing and building a new diagnostic tool for Sovereign comprised nearly one million lines of data. Spine also entailed the housing provider having to review over 50 operational processes and streamlining them via an efficient one-system platform. As well as large data stock, Sovereign has a physical stock of 221 vans, with individual operatives and varying tools, all of which need to be recorded and stored.
Steve Barford, executive director for property services, Sovereign Housing Association, said, “We had an explicit set of requirements to create a flexible system with better job costing management, which ROCC has delivered. We’re already seeing the impact, through better job scheduling, on the business and the services we provide. The projected cost savings are impressive, contributing significantly to Sovereign’s strategic aim to build new affordable homes.”