Mobysoft’s Rentsense software has helped Sovereign Housing Association to achieve its lowest-ever arrears figures of 1.7 per cent, resulting in more than £500,000 of additional rental income.
Rentsense is an analytical tool that predicts which tenants are most likely to fall behind with their rent. This helped Sovereign focus its efforts where they would have the most impact, reducing its arrears from 1.99 per cent to a record low of 1.71 per cent.
Luke Bingham, regional director, Sovereign Housing Association, said, “Rentsense has supported our income teams and allowed them to focus time and resources on case management rather than processes. It has also helped improve the speed and consistency of our case management which in turn supports the resource pressures on our income teams.”