Thirteen Group was Commended in the Artificial Intelligence category of the Housing Technology Awards 2026. Thirteen Group has shown how automation can help housing providers scale their welfare support for vulnerable residents without losing the human touch. In collaboration with Voicescape, we’ve transformed customer welfare for our vulnerable residents across the North East of England,…
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Thirteen Group
Thirteen signs with Asprey for asset management
Thirteen Group has signed a three-year partnership with Asprey Solutions for its Asprey Assets software. Through the implementation of Asprey Assets, Thirteen will bring its key asset management functions into a single, connected environment, with the aim of providing faster insights, better investment planning and a more holistic approach to maintaining its homes. Rich Thomas,…
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Thirteen’s award-winning debt recovery programme
Thirteen Group won the silver award in the innovation category of the inaugural Housing Technology 2024 awards. Kay Glew, Thirteen Group’s director of operations, explains the housing provider’s award-winning arrears management programme. Innovation is the future delivered; it lets us keep moving forward with purpose, to test boundaries and to find new ways to address…
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Thirteen installs 1,000 Switchee smart devices
Thirteen Group is installing 1,000 ‘smart home’ devices from Switchee to give its future tenants greater control over their energy consumption. The Switchee devices are currently being installed in empty homes before tenants move in. Data from the Switchee devices also gives Thirteen’s housing staff and asset managers more accurate insights into the condition and…
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Switchee nets three new wins
Citizen Housing, Haig Housing and Thirteen Group are deploying 2,000 Switchee smart-home devices between them. Thirteen’s 1,000 devices are expected to be followed by a second tranche for its entire stock of 35,000 properties, while Haig Housing’s consignment of devices will immediately cover its full housing portfolio. Data from Switchee’s smart devices delivers real-time, actionable…
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Thirteen gains ISO status
Thirteen Group has gained ISO27001 accreditation for its information management and data security processes and activities. ISO27001 is the international standard for information security and risk. It assesses the systems and processes that organisations have to manage and improve how information and data is kept secure. Hassan Bahrani, head of IT, Thirteen Group, said, “Applying…
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