Thirteen Housing Group has completed the installation of a new storage and disaster recovery infrastructure from Synapse360, based on Dell EMC and Zerto software and hardware. Hassan Bahrani, senior network & infrastructure manager, Thirteen Group, said, “When our core storage infrastructure started to show its age, with diminishing performance and increasing maintenance costs, it was…
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Thirteen
Thirteen selects Trace Solutions for rent and service charges
Thirteen Group has signed a three-year contract with Trace Solutions for its BlueBox software to automate the service charges and rent calculations for its 34,000 properties. Rob Thompson, senior finance manager for income services, Thirteen Group, said, “BlueBox will massively improve the way we set our rents and service charges. The team are very excited…
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Protecting lone workers… A day in the life at Thirteen Group
Sarah Johnstone has been a neighbourhood coordinator at Thirteen Group for over eight years. Here she gives a snapshot of her day and describes how the lone working device she uses helps her to feel safe when working on her own in Middlesbrough. To try and describe a typical day is difficult because one of…
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ROCC’s Uniclass rolled out across Thirteen
ROCC has completed the first phase of the rollout of its Uniclass repairs and maintenance software at Thirteen Group, initially covering responsive repairs for the housing provider’s 34,000 properties. The second phase of the project, due to be completed by March 2018, will see Uniclass used for day-to-day cyclical works. With the aim of fostering…
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Thirteen selects Kirona’s field service management software
Thirteen Group has selected field service management software from Kirona to improve its repairs and maintenance service for its 70,000 tenants. Thirteen is implementing Kirona’s Job Manager and Dynamic Resource Scheduling software to improve its visibility of appointments and communication with field-based operatives. Dynamic Resource Scheduling allows operatives to see calendars in greater detail to…
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Spatial analytics with Esri GIS
Following its recent customer conference, Esri has reported how three of its customers, Aster, GreenSquare and Thirteen, are using GIS and spatial analytics in their housing operations. Aster’s asset register Aster Group is making use of GIS to manage and comply with asset register regulations. By loading the necessary data into a GIS app from…
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