ROCC has completed the first phase of the rollout of its Uniclass repairs and maintenance software at Thirteen Group, initially covering responsive repairs for the housing provider’s 34,000 properties. The second phase of the project, due to be completed by March 2018, will see Uniclass used for day-to-day cyclical works.
With the aim of fostering a consistent approach to repairs and maintenance, the deployment of Uniclass follows Thirteen’s consolidation of its group structure from Emirus Housing, Housing Hartlepool, Tees Valley Housing, Tristar Homes and Thirteen Care and Support in July 2017. Uniclass will eventually be used by all of Thirteen’s 450+ operatives.
Russell Thompson, executive director of property services, Thirteen, said, “This has been a really strong implementation with ROCC, who have heavily resourced our partnership, to enhance our repairs system.
“We are keen to expand our systems to support internal and external growth, so we can deliver a one stop-shop for bringing in new services. We hope this will be a seamless approach we can use for other contracts in the future.”