As part of its ‘2020 Vision’, Luminus is implementing a new housing management system from Aareon. The Aareon QL software will be used to provide a wider choice of online services for tenants and support greater scope for mobile working by Luminus’s staff.
Luminus started its procurement process in August 2014, beginning with a review of all the solutions available via the Crown Commercial Service (framework agreement RM1059) and a tender specification was issued. Aareon was then chosen after a market review and a number of very detailed demonstrations.
The housing provider reported that its reasons for selecting Aareon QL included its workflow capabilities, flexibility of operations and integrated mobile functionality.