Travis Perkins has won a £6 million materials contract with Merlin Housing Society over the next five years, with the aim of reducing void times and increasing the number of repairs carried out each day.
Tablet devices will be used to keep track of the materials used for every repair. The automated system will then order new stock which will be sent direct to the operative every week. And after a tenancy ends, each property will receive a bespoke property pack from Travis Perkins, comprising everything needed to bring it up to a lettable standard.
Stephen Williams, general manager of property solutions, Merlin Housing, said, “Getting repairs right first time is so important, and making sure our operatives have everything they need to carry out repairs is key to this.
“To prepare for the new contract, over the past six months we’ve been conducting an in-depth audit of all the stock that operatives carry in their vans and how often they’re using each item. The contract with Travis Perkins means we will have a more integrated and efficient process so that our operatives will never be short of the materials they need in their van to complete a repair first time.”