North Star Housing’s decision to migrate its entire legacy infrastructure to a virtual datacentre with Exponential-e paid dividends during the various lockdowns in the UK. The main migration was accompanied by full replication at a second UK datacentre and a WAN interlink between multiple sites used as the backbone for a move to Office 365 for the entire organisation.
The housing provider’s virtual infrastructure from Exponential-e quickly demonstrated its value during the pandemic by enabling North Star’s staff to seamlessly work from home, without any interruption to tenants’ preferred communication channels.
Sean Lawless, head of ICT and digital, North Star Housing Group, said, “At its core, housing is all about people and it’s important that we don’t lose sight of that when we explore the various opportunities offered by digital transformation, whether it’s maximising cost control or optimising our communication channels.
“This has been the focus of all our digital transformation efforts, particularly during 2020 when it was more important than ever that our tenants could contact us whenever they needed to. The partnership with Exponential-e has been a key part of our success, providing our staff with everything they’ve needed to focus on our tenants’ wellbeing.”