As part of a wider digital transformation programme, Notting Hill Genesis has just gone live with Techlabs London’s iProperty Cloud sales module after a 10-week implementation.
Rajiv Peter, director of digital technology, Notting Hill Genesis, said, “We chose TechLabs London because of its collaborative approach as well as being easy to deal with. It also had a tried-and-tested CRM system that perfectly fitted our existing technology landscape and future strategy so it was a natural partner.”
Now that iProperty Cloud’s sales module is live, the housing provider is also deploying the system’s lettings module in order to achieve a fully-digital tenancy sign-up and onboarding process, including e-signatures and self-service tenancy document management.
Mohamed Mostafa, director and Microsoft MVP (Most Valuable Professional), Techlabs London, said, “Having been closely engaged with Notting Hill Genesis, I was impressed by the housing provider’s innovation roadmap to enhance its customers’ digital experience. In much the same way, we built iProperty Cloud with the aim of bringing tangible benefits to the housing sector through technology-enabled business transformation – not buzz words, but real results felt by our clients’ staff and residents.”