BPHA has chosen Orchard as the lead contractor to deliver a new system which will incorporate housing management, mobile working, customer relationship management (CRM) and electronic document management. The £2 million implementation is expected to be completed by the end of 2014.
Orchard will work with South View Solutions to provide mobile working, Documotive for document management, and Octavia for its widely used OSKA application for supporting people with their individual care plans.
Unlike many other implementations of new housing management systems and associated applications, BPHA is primarily using an in-house team of IT and business staff to deliver the organisation-wide project.
Clive Thacker, project manager, BPHA, said, “This project is one of the largest investments in our systems. We were therefore keen to choose a solution that can support us not only now but also in the future. We believe that the Orchard solution does this and with their team of experts, we are confident that when we go live, it will meet our expectations.”