Plentific has upgraded its online repairs and maintenance platform so that housing providers can now use it to manage their existing contractor relationships.
The platform’s new ‘appointed contractor’ feature means housing providers can choose to assign work orders to a mixture of their preferred contractors, their own workforce or from Plentific’s marketplace of approved contractors, all from the same screen.
Not only does this give housing providers greater flexibility regarding how they assign repairs and maintenance jobs, but it also means that all orders can be managed through a single online dashboard, bringing together compliance, repairs and voids data in one place, irrespective of the delivery method.
Plentific’s ‘appointed contractor’ feature enables housing providers to set up rules determining when a job should be assigned to a preferred contractor and whether it’s applicable to only standard, responsive work or also to emergency work orders. If needed, housing providers can also place orders on the Plentific marketplace, ensuring the work is always completed as fast as possible.
Users of Plentific’s platform can invite their preferred contractors to the platform and, once verified, begin assigning orders to existing SLA contractors as well as the marketplace and their DLO.
Cem Savas, co-founder and CEO, Plentific, said, “While our marketplace has allowed housing providers and local authorities to expand their supply chains, we recognised that many of them will also need to manage their existing relationships within our platform.”