RHP has bolstered its income collection function with the implementation of Mobysoft’s RentSense software.
Sharon Kirby-Harris, rents manager, RHP, said, “Although we generally perform well as an organisation, we do need to carefully manage the uncertainty resulting from the full roll-out of universal credit. This means focusing on efficiencies and financial liquidity management.
“Universal credit will stretch our resources and if we want to maintain our performance then we need solutions that not only create efficiencies but also enable us to work smarter. RentSense will help us to support those tenants that need our help, when they need it.
“We received good feedback from other housing providers that are already using RentSense. It’s apparent that RentSense is the most used ‘off the shelf’ arrears management product that not only helps with the collection of arrears but also offers preventative arrears management.”