The Industrial Dwellings Society has gone live with Civica’s Cx Housing in just nine months, with support from housing consultancy Campbell Tickell. The Industrial Dwellings Society has been building homes to help ease London’s housing problems since long before municipal housing programmes began, changing their working practices and systems incrementally over the past 130 years….
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Cardiff Community Housing takes PanConnect
Cardiff Community Housing is implementing Housing Insight’s PanConnect software to improve its ability to create new functionality across its staff- and tenant-facing IT services and applications. The housing provider’s plan is to deploy PanConnect across its entire operations over the next couple of years. Nigel Lee, head of ICT and procurement, Cardiff Community Housing, said,…
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Gravesham’s future digital transformation with Castleton
Gravesham Borough Council has chosen Castleton Technology (now part of MRI Software) to provide the core business applications for its full digital transformation by 2023. When the council’s previous Capita housing management system was coming to the end of its life, it decided to use the opportunity for a complete refresh of its core business…
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A data-led approach to housing delivery
We know there is a critical problem with housing provision, with many urban areas in particular facing a chronic shortage of high-quality, affordable homes. What was already a huge challenge before the pandemic will only get worse as economic uncertainty and unemployment will accelerate that need. The government announcement that it would be ploughing £12…
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Rotherham Council appoints Voicescape to boost rental collections
Rotherham Metropolitan Borough Council has appointed Voicescape to help boost its collections of former tenant arrears (FTA) and current tenant arrears (CTA). The council is using Voicescape’s software to analyse and measure tenant data, profile the financial risk that it faces from universal credit, as well as using Voicescape’s tools to understand tenants’ behaviours and…
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Notting Hill Genesis & Peabody’s Plentific digital marketplace
Notting Hill Genesis and Peabody have jointly appointed Plentific to deliver an innovative dynamic purchasing system and digital marketplace for repairs and maintenance. Plentific’s online portal is intended to provide a complete work-order and supply-chain management system across all job sizes, based around a pool of locally sourced, pre-vetted repairs and maintenance operatives. The two…
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