Research commissioned by Mind found that work is the most stressful factor in people’s lives. The study found that 79 per cent of employed adults in the UK commonly experience work-related stress, with office politics being the most common form of stress, followed by a lack of inter-departmental communications. The coronavirus pandemic means that many…
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Free Gas Tag tool to manage access attempts
Housing providers and contractors who are facing new challenges to access properties during the pandemic can now use Gas Tag’s ‘unable to access’ (UTA) software free of charge. Gas Tag’s software makes it easier for housing providers and contractors to report and evidence UTA incidents due to self-isolation. Originally developed to support the company’s current…
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Rapid augmented video for repairs from Totalmobile
East Lothian Housing and MCP Property Services are the first in the UK use Totalmobile’s augmented video solution to reduce face-to-face contact during the pandemic. The new Remote Assistance Capability developed by Totalmobile enables the two organisations’ housing maintenance and repair specialists to create a live video stream which can be accessed by both the…
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Cyber security during a crisis
All organisations, including housing providers and their partners, have had to rush into greatly expanded remote working arrangements because of the Covid-19 lockdown. For some, this has meant expanding existing well-controlled processes. For others, it has meant a panic trajectory where they have had difficulty acquiring equipment and have faced staff resistance. Some staff have…
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Arches Housing tests predictive web service from MIS-AMS
Arches Housing, a longstanding MIS Active Management Systems customer, has been the first to trial the company’s ActiveH Web, a web-based, hosted version of the company’s ActiveH Desktop product with added AI-powered predictive capabilities. Seamus Harkins, data services manager, Arches Housing, said, “To support our growth while continuing to provide the best service to our…
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Smartline wins £4m EU funding
Smartline has been awarded £4 million in funding to continue with its research project covering technology, housing and health in Cornwall. Smartline is funded by the European Union and is a collaborative research and innovation project exploring the relationship between technology and the way people live in their homes and communities. It has been running…
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