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Home / Magazine Articles / Texting tenants

Texting tenants

Supported by Housing Technology, the Southern IT User Group visited Microsoft’s new offices in central London to see the long-awaited and recently-launched Windows Server 2008, the replacement for its 2003 version.

Deeplake, one of Microsoft’s partners, demonstrated Communications Manager, a two-way text messaging platform which enables housing associations to keep in touch with tenants using SMS. Paul Webb, managing director of Deeplake, explained that text communication with tenants was likely to become increasingly popular as it satisfied two important criteria: reducing housing associations’ operating costs while providing a better and more responsive service to tenants. Deeplake predicted realistic cost savings of around £150 per tenant each year.

Housing Technology would like to thank Kevin Hider from Origin Group, Microsoft and Deeplake, as well as the members of the Southern IT User Group.

See More On:

  • Vendor: Deeplake, Microsoft
  • Topic: Customer Management
  • Publication Date: 002 - March 2008
  • Type: News

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