Havebury Housing has implemented Civica’s web-based housing management system as part of its strategy to simplify and deliver better services for its tenants. Marie McCleary, director of resources, Havebury Housing, said, “After evaluating a number of options, we took a strategic decision to implement both the Civica Cx and Keystone Asset Management systems to simplify…
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Housing Management
Building information modelling – Rethinking stock condition surveys
For the uninitiated, building information modelling (BIM) is a technology platform predicted to revolutionise how we visualise and use data within the built environment. Consisting of broadly two elements, BIM can be summarised as: 3D representations of buildings or infrastructure; Interoperable data to support digital models and collaborative working practices. In April 2016, housing providers…
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Capita to provide better outcomes for Denbighshire Council
Denbighshire County Council has recently gone live with Capita’s Advantage Impact case management software. Last year, the council identified a range of business aims to be met, including the need for consistency and digitisation across its range of referral assessment and support planning services. One of Denbighshire’s challenges to overcome in achieving true digital working…
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Partick Housing automates with Aareon’s TaskCentre
Partick Housing Association has successfully automated many of its processes using Aareon’s TaskCentre software, alongside its Aareon QL housing management system that it has been using since 2007. Elaine Lewty, ICT manager, Partick Housing Association, said, “We knew we wanted to introduce some form of automation in order to replace time-consuming data checking and generally…
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Axis repairs 400,000 homes with ROCC solution
ROCC is helping one of housing’s largest contractors, Axis Europe, cut costs and improve its repairs delivery across 400,000 homes. Around 450,000 repairs are raised every year via Axis’ clients, which means it’s vital the company has a unified system that’s capable of processing and managing the number of jobs and orders that are continually…
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Thirteen Group selects ROCC for repairs and maintenance
ROCC has also announced that Thirteen Group will be implementing its Uniclass housing repairs and maintenance software. Russell Thompson, director of property services, Thirteen Group, said, “As a caring landlord and housing developer, one of our priorities is to deliver great customer service. “Our work with ROCC will enhance our repairs system, helping us to…
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