From PCs and laptops to cloud computing and smart devices in everyone’s pocket, it’s impossible to imagine any successful organisation running smoothly without technology. Unfortunately, without a strong, reliable IT service desk, you’re likely to consume a lot of vital resources just to maintain your IT operations at their current level (let alone improve efficiency…
IT service desks & operational efficiencyRead More →
Contributed Articles
IoT for safer, healthier homes
As fuel poverty and the cladding crisis leave home safety on shaky foundations, FireAngel’s co-founder and chief product officer Nick Rutter explores smarter ways to protect residents and properties. Millions of UK households are expected to be hauled into fuel poverty for the first time as energy bills soar, leaving low-income households vulnerable to cold,…
IoT for safer, healthier homesRead More →
Navigating the energy crisis
As energy prices soar, one of the biggest worries for directors of housing schemes running heat networks is heat debt. Many are absorbing the spiralling cost of unpaid bills, as chasing debt appears futile. Nowhere is this truer than in the social housing sector, where households have a higher percentage of vulnerable tenants and have…
Navigating the energy crisisRead More →
IntoZetta’s data in housing annual survey
During early 2022, IntoZetta contacted a number of its existing software and services clients and organisations from the wider social housing sector, asking them to complete a survey regarding the use of data in social housing. The survey was designed to gather opinions and stimulate debate on the current use of data within housing providers,…
IntoZetta’s data in housing annual surveyRead More →
Innovation and data potential
What does it mean to be innovative? Innovation is sometimes described as a kind of ‘big bang’ conceptual beast which can scare a lot of people. In reality, innovation is actually about getting the right people, processes and technologies and merging them together. Unless you get the right balance of all three, you will have…
Innovation and data potentialRead More →
Supply chain attacks
Housing providers have long been enthusiastic adopters of digital transformation strategies. As the pandemic unfolded, third-party property management platforms became essential in ensuring service continuity and maintaining tenant engagement. However, interconnectedness with third parties increases cybersecurity risk; we may have an effective cybersecurity strategy within our own housing organisations, but do we know about the…
Supply chain attacksRead More →
