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News

Peak-Ryzex manages Samsung tablets for Curo

Curo Housing has chosen Peak-Ryzex to provide fully-managed mobile services for its new 7” Samsung Galaxy Tab 3 tablets. Peak-Ryzex will provide Curo with device software build and configuration, device training, a managed service helpdesk and next working day exchange. In addition, Peak-Ryzex will provide Curo with SOTI mobile device management (MDM) software, MDM server…
Peak-Ryzex manages Samsung tablets for CuroRead More →

1st Touch adds new modules for Supporting People and Arrears

1st Touch has just added ‘supporting people’ and ‘arrears’ modules to its mobile workforce solutions. The Supporting People module automates the processes involved in providing support officers with all the tenant information and functionality they need in the field, including pre-defined forms for possible areas of risk in order to initiate a programme of regular…
1st Touch adds new modules for Supporting People and ArrearsRead More →

Guardian24 protects Notting Hill’s lone workers

Notting Hill Housing Group is using Guardian24’s software to protect over 400 of its workers whose roles expose them to potential risks while working out of the office, with the risks varying from visiting empty or remote properties to verbal or physical abuse when dealing with confrontations from some tenants. NHHG has worked with Guardian24…
Guardian24 protects Notting Hill’s lone workersRead More →

Severn Vale improves ‘first-time fixes’ with Orchard

Orchard has completed an audit of how Severn Vale Housing is using its Orchard housing management system, particularly around improving avoidable customer contacts and encouraging tenants to use self-service channels. The audit also laid the foundations for mobile working and improved CRM, workflow and EDM to increase the number of ‘first-time fix’ resolutions. Severn Vale…
Severn Vale improves ‘first-time fixes’ with OrchardRead More →

Lone-worker app from Guardian24 on Google Play Store

Guardian24 has added its lone-worker safety app to the Google Play Store, making it faster to download and easier to keep up to date with the latest version of the app or when an upgrade is available. Guardian24’s app enables lone workers to log in and out of daily tasks, leaving details of their location…
Lone-worker app from Guardian24 on Google Play StoreRead More →

Home Group tenants get Utilita smart meters

Around 4,000 Home Group tenants in London have been offered the chance to switch to Utilita Energy, with the installation of a free smart meter to help them monitor and reduce their electricity and gas consumption. Similar projects with other housing providers have enabled tenants to save up to £40 each on their annual bills….
Home Group tenants get Utilita smart metersRead More →

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