A recent fire at a student residence in Bolton provided a stark reminder on the need for action for better fire safety standards. It’s been over two years since the tragedy of Grenfell Tower and hundreds of blocks are still covered in flammable ACM cladding. In June 2019, the Independent Review of Building Regulation and…
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Civica
Technology-led tenant engagement
Tenants expect more than ever before from their housing providers – speedier service, easier rent management, always-on assistance and improved communication channels. This is against a backdrop of tightening budgets and a multitude of channels to manage. So how can technology help housing providers streamline ways of working and enhance this experience? And what should…
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Women in housing IT
Housing Technology interviewed a group of women involved in housing IT from Adra, Civica, Community Housing, Northgate Public Services, PIMSS Data Systems, Prodo Digital and Rochdale Boroughwide Housing about their various roles in IT, any challenges they’ve faced as women in a traditionally fairly male-dominated sector and how more women can be encouraged to consider…
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Wheatley supports vulnerable tenants with Civica’s MultiVue
Civica’s MultiVue master data management software is now being used by Wheatley Group to join the dots between its disparate data sources to provide a complete, accurate and shareable view of their tenant data. Wheatley Group decided to implement MultiVue to merge and match data, eliminating duplicates and creating a ‘golden view’ of each tenant….
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Bringing the best tech to the workplace
As in other sectors, public service employees are continually being asked to do more with less each day. A need to manage costs, combined with the rapid advancement of technologies that increase citizens’ service expectations, is pushing workers to put in longer hours to produce better outcomes. Yet this hasn’t led to a magical uptick…
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Tackling diverse housing challenges with IT
How can housing providers better connect their staff and tenants to deliver better outcomes for their communities? Let’s look at data management, compliance risk and digital agendas as three ways of doing so. Creating a single view for better outcomes Inconsistencies occur when data is not consolidated, affecting an organisation’s ability to make informed decisions….
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