Manningham Housing has exceeded its year-end arrears target following its use of Mobysoft’s RentSense software, with its arrears down to 3.1 per cent, against an annual target of five per cent. By automating key income-collection tasks and providing clear analytics, RentSense has enabled the housing provider’s income team to action 100 per cent of its…
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Mobysoft
Flintshire cuts £170,000 from its arrears with Mobysoft’s RentSense
Flintshire County Council has reduced its rent arrears by £170,000 following its introduction of Mobysoft’s RentSense software. In the past year, the council’s rent arrears have fallen to 4.5 per cent, down from 5.1 per cent in the previous year, and are now the lowest figures since 2021. The RentSense platform has enabled the council…
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Prima Housing’s arrears fall with RentSense
Following its recent implementation of RentSense, Prima Housing has brought its arrears down to just 2.3 per cent, comfortably beating its target of 3.4 per cent. Lisa Gaskell, income manager, Prima Housing Group, said, “RentSense has been a game-changer. For our team of four income officers, we save the equivalent of one person’s workload each…
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Artificial intelligence in housing
Housing Technology interviewed AI practitioners from DASH (Demystifying AI for Social Housing), Infinity Group, Mobysoft, NEC Housing, Plentific and TrustMarque on the role of artificial intelligence (AI) in housing, including the benefits to housing staff and tenants, pitfalls to avoid, how to get started, cutting through the hype, real-life examples and ethics. The roles of…
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Mobysoft – Data problems affecting complaints’ handling
Over half of housing leaders say that data problems are hampering their ability to handle tenant complaints effectively, according to a report from Mobysoft. The report, ‘From data to decisions – A comprehensive guide to developing & executing a data strategy’, sheds light on the challenges of fragmented systems, unreliable records and a lack of…
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Calico Homes cuts arrears with RentSense
Calico Homes has reduced its arrears to 2.4 per cent after its deployment of RentSense, alongside its former-tenant arrears falling to 1.9 per cent. Calico Homes’ income team is primarily using RentSense to focus on its tenants needing the most support, resulting in the team’s weekly caseload falling from 1,200 to 870 arrears cases. Hayley…
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