Gloucester City Homes has cut its ‘repeat repair’ visits by 25 per cent and saved £42,000 during the first six months of using Mobysoft’s AI-powered RepairSense application and Damp & Mould module. Lee Duty, director of homes and sustainability, Gloucester City Homes, said, “Instead of just repairing the same problem again and again, we’re now…
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Darlington Council cuts arrears & boosts FTA collections with Mobysoft RentSense
Darlington Borough Council has cut its arrears from over £1m to £885,000, a reduction of £145,000, following its use of Mobysoft’s RentSense software for its income collection processes. The council has also doubled its collections from former tenants’ arrears, from £81,000 to £187,000 in one year, alongside a caseload completion rate of 91 per cent…
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Manningham Housing exceeds arrears target with RentSense
Manningham Housing has exceeded its year-end arrears target following its use of Mobysoft’s RentSense software, with its arrears down to 3.1 per cent, against an annual target of five per cent. By automating key income-collection tasks and providing clear analytics, RentSense has enabled the housing provider’s income team to action 100 per cent of its…
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Flintshire cuts £170,000 from its arrears with Mobysoft’s RentSense
Flintshire County Council has reduced its rent arrears by £170,000 following its introduction of Mobysoft’s RentSense software. In the past year, the council’s rent arrears have fallen to 4.5 per cent, down from 5.1 per cent in the previous year, and are now the lowest figures since 2021. The RentSense platform has enabled the council…
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Prima Housing’s arrears fall with RentSense
Following its recent implementation of RentSense, Prima Housing has brought its arrears down to just 2.3 per cent, comfortably beating its target of 3.4 per cent. Lisa Gaskell, income manager, Prima Housing Group, said, “RentSense has been a game-changer. For our team of four income officers, we save the equivalent of one person’s workload each…
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Artificial intelligence in housing
Housing Technology interviewed AI practitioners from DASH (Demystifying AI for Social Housing), Infinity Group, Mobysoft, NEC Housing, Plentific and TrustMarque on the role of artificial intelligence (AI) in housing, including the benefits to housing staff and tenants, pitfalls to avoid, how to get started, cutting through the hype, real-life examples and ethics. The roles of…
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