By the end of 2021, Mobysoft reported that it had gained 25 new customers for its RentSense software during the past year, in part due to the pandemic reducing some tenants’ financial stability, in turn causing higher levels of rent arrears. Leah Montia, head of housing operations, Arches Housing, said, “We were keen to understand…
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Solihull Community Housing live with RentSense
Solihull Community Housing is now using RentSense to help it mitigate rising arrears and achieve upper-quartile performance. Andy Jones, neighbourhood services manager, Solihull Community Housing, said, “Having spent a lot of time on our housing management system, we still felt that further improvements were needed to improve our arrears performance.” Before buying RentSense, Solihull took…
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MHS invests in RentSense
MHS Homes has invested in Mobysoft’s RentSense to help it identify and support tenants struggling with their rent and create capacity for its housing and income officers to offer help. Stephanie Goad, operations director, MHS Homes, said, “Owing to the pandemic, we’ve seen a sharp increase in the number of tenants claiming universal credit, and…
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Mobysoft and Manifest’s integration partnership
Mobysoft and Manifest Software Solutions have formed a partnership to help housing providers reduce arrears at the same time as breaking down the data siloes caused by ‘application spaghetti’. Mobysoft is best known for its RentSense software used to combat rent arrears, while Manifest specialises in integration software and services for housing providers. The partnership…
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Trent & Dove Housing supports tenancies with Mobysoft
Trent and Dove Housing has improved its financial performance and reduced its arrears by £70,000 since the start of the pandemic based on its use of Mobysoft’s RentSense software. Jasper South, interim senior housing consultant, Trent and Dove Housing, said, “Enabling tenants to maintain their tenancies was a key part of our strategy during the…
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FCHO’s better arrears management
Despite the pandemic, First Choice Homes Oldham has reduced its arrears by £70,000 and beaten its collection rate of 99.7 per cent over the past 12 months following its introduction of Mobysoft’s RentSense software. Sarah Aldred, head of income, First Choice Homes Oldham, said, “RentSense delivers an accurate arrears caseload which means we are speaking…
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