Slough Borough Council is replacing numerous outdated systems with a single cloud-based housing management system from Northgate Public Services. The new NPS Housing system is intended to give the council a single view of its customers and provide more self-service options. The pandemic threatened to slow down the implementation of NPS Housing, but with NPS’s…
Northgate Public Services’ remote HMS implementation at Slough Borough CouncilRead More →
Northgate Public Services
Colchester Borough Homes selects new HMS from Northgate Public Services
Colchester Borough Council has chosen a new housing management system from Northgate Public Services for its subsidiary, Colchester Borough Homes, to give remote-working staff the tools to improve community support while on the move and to enable residents to self-serve online. The cloud-based NPS Housing software will bring all of CBH’s housing services into one…
Colchester Borough Homes selects new HMS from Northgate Public ServicesRead More →
IT risk management – Tracking, monitoring and mitigating
Housing Technology interviewed IT risk experts from Incline-IT, Northgate Public Services, Riskhub and Waterstons on what IT risks housing providers should be keeping a close eye on and how they can plan for and mitigate those risks. What are the IT risks specific to social housing? Trevor Hampton, director of housing solutions, Northgate Public Services,…
IT risk management – Tracking, monitoring and mitigatingRead More →
Supporting tenants through Covid-19 lockdown
The housing sector has seen a boom in the use of mobile apps and online portals in recent years, allowing tenants to update their personal details, report changes in their circumstances, manage rental payments and book property repairs themselves from a PC, phone or tablet. But as the Covid-19 lockdown continues to bite, is it…
Supporting tenants through Covid-19 lockdownRead More →
Smart technology can help tenants through challenging times
Coronavirus has turned everything we take for granted upside down. Time-travellers from a year ago would take one look at the headlines and believe they had landed in the middle of a dystopian novel. For the most vulnerable people in society who already had more than their fair share of problems such as health conditions,…
Smart technology can help tenants through challenging timesRead More →
Wandsworth & Richmond Council moves to Northgate Housing
Wandsworth and Richmond upon Thames Council has gone live with NPS Housing, Northgate Public Services’ housing management system. Using NPS Housing, tenants can apply for housing, request property repairs or pay rent online via any web-enabled device. Housing staff will have access to real-time information on their tenants and leaseholders whether they are out with…
Wandsworth & Richmond Council moves to Northgate HousingRead More →
