Housing Technology interviewed IT risk experts from Incline-IT, Northgate Public Services, Riskhub and Waterstons on what IT risks housing providers should be keeping a close eye on and how they can plan for and mitigate those risks. What are the IT risks specific to social housing? Trevor Hampton, director of housing solutions, Northgate Public Services,…
IT risk management – Tracking, monitoring and mitigatingRead More →
Northgate Public Services
Supporting tenants through Covid-19 lockdown
The housing sector has seen a boom in the use of mobile apps and online portals in recent years, allowing tenants to update their personal details, report changes in their circumstances, manage rental payments and book property repairs themselves from a PC, phone or tablet. But as the Covid-19 lockdown continues to bite, is it…
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Smart technology can help tenants through challenging times
Coronavirus has turned everything we take for granted upside down. Time-travellers from a year ago would take one look at the headlines and believe they had landed in the middle of a dystopian novel. For the most vulnerable people in society who already had more than their fair share of problems such as health conditions,…
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Wandsworth & Richmond Council moves to Northgate Housing
Wandsworth and Richmond upon Thames Council has gone live with NPS Housing, Northgate Public Services’ housing management system. Using NPS Housing, tenants can apply for housing, request property repairs or pay rent online via any web-enabled device. Housing staff will have access to real-time information on their tenants and leaseholders whether they are out with…
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Technology finance and procurement in housing
Buying intentions and motivations Chris Cliffe, director of CJC Procurement, said, “Start by understanding what’s wrong with your current products and services. Too often, the procurement trigger is based on a poor relationship with the current vendor and misplaced assumptions that the product isn’t fit for purpose without actually exploring the current product roadmap or…
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2020 technology trends – Beyond the hype
As we enter 2020, predictions of the hottest technologies are rapidly filling our inboxes. It’s always interesting to read about the breakthroughs that are set to transform our lives, but are the most headline-grabbing innovations the ones we really need to watch? The technologies that will make the biggest difference in the housing sector are…
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