WM Housing Group has recently implemented Orchard’s Promaster Mobile software as an extension of its existing Promaster asset management system.
Prior to the introduction of Promaster Mobile, stock condition data was collected in a variety of ways, with different surveyors each using different paper forms, and the resulting data having to be manually processed at least twice before it became useful. Opportunities to collect additional stock condition data were also being missed.
WM Housing’s move to Promaster Mobile has ensured that the same data collection processes are used across the group as well as improving the productivity of its surveyors.
Since adopting Promaster Mobile, WM Housing has reduced the likelihood of data errors by removing the need to re-key data, added the ability to verify and validate existing stock data (including verifying and amending asbestos data remotely) and accelerated the availability of new data for reporting.
Neil Warne, stock condition systems manager, WM Housing Group, said, “For many years, Promaster has provided us with the tools needed to manage assets, collect data and administer projects. The implementation of Promaster Mobile has helped us add greater credibility to the data we hold. It means that our surveyors can spend more time on site and there is no requirement to handle information more than once.
“All of our surveyors have commented on how user-friendly, logical and uncluttered Promaster Mobile is, and if our users are confident with Promaster Mobile then we have much more confidence in the data collected.”