Barnet Homes is now using MRI Software’s Housing Options to manage its homelessness cases, allocations, referrals and reporting alongside compliance with the Homelessness Reduction Act (HRA) and Homelessness Case Level Information Collection (H-CLIC).
Sonia de la Orden, data integrity project manager, Barnet Homes, said, “We needed a robust validation tool that identifies all H-CLIC errors and is updated with any changes to H-CLIC specifications. MRI’s Housing Options alerts our end-users about any H-CLIC errors when data is inconsistent within the case. Also, the Housing Options configuration helps with the data validation inputted in the Homelessness Reduction module, such as a case that we can’t progress until, say, a certain questionnaire has been completed. The way the MRI solution has been designed means that it does half the job for you.
“We’ve been reporting H-CLIC data since April 2018. The difference is huge from trying to calculate the P1E return to simply pressing a button and uploading the data.”
Within the Homelessness Reduction Act 2018, specified public authorities must notify a housing authority of service users who might be homeless or threatened with homelessness. MRI’s Alert portal is a free online tool which sends referrals and notifications between local authorities and other agencies.
Barnet Homes said that the portal is more efficient for managing referrals than emails because it removes the need for its team to build cases themselves as the relevant information is automatically included within the Alert referral report.