Fife Housing Group has joined many of its Scottish peers in choosing Mobysoft’s RentSense software to improve its financial performance through reduced arrears.
Beverley Graham, housing manager, Fife Housing Group, said, “At the moment, a great deal of our housing officers’ time is spent trawling through individual rent accounts, even though some don’t need any action. Once RentSense has been deployed, we expect the team will have more accurate and relevant caseloads so that we can focus our resources more effectively.
“We heard about RentSense from our peers in Scotland – we looked at it more closely last year and we were impressed with projected financial benefits as well as the resources it frees up. Overall, the other housing providers we spoke to were very positive about it, plus they had actually seen greater financial benefits than originally predicted.”