Mobysoft has received independent verification that users of its AI-powered RentSense income collection software have collectively outperformed non-users by 23 per cent over a five-year period.
Mobysoft originally analysed five years of arrears data (2019/20–2023/24) from the Regulator of Social Housing’s global accounts and local authority housing statistics (LAHS). The analysis showed that housing providers using RentSense recorded stronger arrears performance than non-users.
The software provider’s analysis was then verified by Housemark, with RentSense customers’ average arrears falling from four per cent to 3.7 cent against non-users’ arrears increasing from four per cent to 4.5 per cent.
Nick Beasley, income maximisation director, Mobysoft, said, “This validation of our customers’ arrears performance gives other housing providers complete confidence that AI-driven solutions such as RentSense deliver measurable financial resilience.
“Our customers are not only reducing their arrears, they’re also reducing former-tenant arrears (FTAs) and bad debt while sustaining their tenancies. That’s because RentSense, combined with Mobysoft’s income maximisation support, helps housing providers’ income teams intervene earlier, support tenants faster and prevent debts from snowballing.”
