As we begin 2025, Housing Technology is excited to bring you a year of fresh ideas, transformative innovation and purpose-driven strategies. This edition sets the tone for what promises to be a pivotal year, focusing on data standards, cutting-edge technologies and the amazing potential of housing providers to reshape our communities. We’re thrilled to announce…
Welcome to 2025 – A year of purpose and innovationRead More →
Customer Management
BDHT signs with Housing Insight for customer engagement & repairs
Bromsgrove-based BDHT has partnered with Housing Insight to offer its customers a cutting-edge self-service app and portal. Housing Insight is a UK-based software and technology company specialising in solutions for the social housing and local government sectors. Established in 2011, the company provides digital tools designed to enhance operational efficiency and tenant engagement for housing…
BDHT signs with Housing Insight for customer engagement & repairsRead More →
Editor’s notes – Does one size fit all?
Housing Technology has been working with the UK government’s Ministry of Housing, Communities & Local Government, HACT and Open Data Exchange to research, measure and report on social housing providers’ views of housing-specific data standards. After conducting an online survey (November 2024) of the Housing Technology community around attitudes to data standards, Housing Technology’s research…
Editor’s notes – Does one size fit all?Read More →
Introducing Alix
Project Alix is an AI tool that helps people like Rachel. She doesn’t consider herself a ‘computer person’ but I think many of you would recognise Rachel because she’s typical of many of the millions of vulnerable adults in the UK. Rachel has been looking for work since last year, she’s struggling with money and…
Introducing AlixRead More →
Do robots dream of process automation?
The past few years have seen belts being tightened across social housing which, in some cases, have meant a reduction in services, particularly when a funding stream has come to an end. How do you deliver a service with potentially high social impact with diminished or discontinued funds? At Link, we wanted to augment our…
Do robots dream of process automation?Read More →
Data integration & residents’ voices
The social housing sector is almost unique in the way organisations share learning and expertise, supporting each other to evolve and improve. This year, a key theme of Voicescape’s annual customer conference was the growing opportunity to unify data and allow it to flow across systems and departments, creating more consistent, customer-centric services. Moving beyond…
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