CDS Co-Operatives has bought Infor’s SunSystems application to replace spreadsheet-based reporting, improve customer service and accelerate payments through electronic invoicing processes. The new system will remove a mass of manual, error-prone data-entry processes, freeing up staff to focus on value-adding activities such as business analysis. Paper-based invoicing processes will also be replaced. CDS chose Infor…
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Finance Management
Shian Housing cuts arrears with Omniledger texts
Following the implementation of Omniledger’s Pyramid Messenger powered by Deeplake’s Communication Manager, Shian Housing Association has improved its tenants’ responses to arrears management communications, resulting in a reduction in overall arrears. Indran Thavendra, finance director, Shian Housing Association, said, “The majority of our tenants use a mobile phone every day so we wanted a solution…
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Orchard BPM for Rents success at First Wessex
First Wessex is using Orchard’s Business Process Management for Rents to improve its workflows and streamline its process for greater speed and efficiency. A rent refunds workflow has been developed to allow First Wessex staff to request a refund which is then authorised by appropriate members of staff before being automatically sent to the finance…
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SDS Sequel takes over from Workbench at Longhurst
Longhurst Group has replaced its Workbench project monitoring tool with SDS Sequel, having used SDS software to financially appraise and benchmark its housing developments since 2004. Kate Varney, development and new business officer, Longhurst Group, said, “Sequel has reduced the time it takes to update our cash flows, and it’s very easy to manage the…
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Pennaf Housing selects RAM for component accounting
Pennaf has chosen Real Asset Management to manage its array of property assets and deliver an automated component accounting system, replacing a spreadsheet-based approach. The Asset4000 software is scheduled to go live in April 2014. Pennaf provides general corporate support services and specialist services to members of Pennaf Housing Group. When SORP regulations were introduced…
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Housing Contact Company’s second win at Adactus Housing
The Housing Contact Company has announced its first contract for its Call2Collect service at Adactus Housing Group following the completion of a two-month free pilot project. The Call2Collect service supports earlier interventions for rent arrears by replacing expensive agent-based, outbound calling activity with an automated service designed to convert the collections of arrears into inbound…
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