One of Southwark Council’s goals is to maximise our rental income while preventing homelessness by engaging at the right time; we do this by enabling our income team to deal with the causes of arrears, not just the symptoms. Making time for residents Previously, our income officers managed all types of arrears cases on their…
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Finance Management
Cynon Taf Community Housing gets Housing Insight’s Arrears Manager
Cynon Taf Community Housing is taking on Housing Insight’s PanConnect Arrears Manager system to provide detailed insights into its arrears, facilitate better tenant communications and support its staff, in particular through its two-way integration with the housing provider’s Aareon QL housing management system. Angharad Rogers, director of housing and communities, Cynon Taf Community Housing, said,…
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South Yorkshire Housing halves arrears with Mobysoft
South Yorkshire Housing has cut its arrears from four per cent to two per cent after its implementation of Mobysoft’s RentSense software. Before implementing RentSense, the housing provider’s approach to arrears was mainly reactive, resulting in small arrears cases frequently escalating due to a lack of early interventions. With RentSense, South Yorkshire Housing’s income team…
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Made Tech launches BSL reporting & payment software
Made Tech has just launched a payment and reporting system for the forthcoming Building Safety Levy (BSL), in partnership with the London Borough of Barnet, Transport for London, GeoPlace and the Ministry for Housing, Communities & Local Government as well as building control firms and housing developers. The Made Tech software integrates directly with the…
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Editor’s Notes: Data definitely matters…
Data definitely matters… With the annual Housing Technology conference having just taken place and as we launch our fourth ‘Data Matters’ event in London, the importance of data to all housing providers’ day-to-day operations and their longer-term strategic ambitions cannot be overstated. The existential importance of data to housing providers was pithily summarised by Dr…
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Stirling Council cuts arrears with Mobysoft
Stirling Council has reduced its rent arrears by 22 per cent following its implementation of Mobysoft’s RentSense software. The council chose the RentSense software in response to its growing arrears and limited staff resources for income collection. RentSense’s predictive analytics and prioritisation capabilities have also been used for early interventions, alongside a reduction in the…
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