Aberdeenshire Council has implemented Mobysoft’s RentSense software in order to reduce its arrears and maintain sustainable tenancies. RentSense uses AI and data science to analyse trends and payment patterns from across two million social tenancies to enable housing providers to make ultra-early interventions, so that the council can identify potential problems with rent payments as…
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Mobile Working
Mobysoft’s social impact with Beam
Mobysoft has partnered with Beam, a social impact ‘tech for good’ operation that matches homeless people with jobs and homes via its technology-led platform. Mobysoft is supporting Beam through an initial financial donation and then throughout the year to support its homeless beneficiaries into jobs and homes. 100 per cent of donations will fund job…
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GCH on the move with Totalmobile
Totalmobile’s Connect and Mobilise software is set to be deployed across Gloucester City Homes to streamline its repairs and provide real-time insights into projects. GCH has bought 50 licences for Connect and Mobilise for its back-office staff and engineering teams in the field. Mobilise in particular will be used by GCH’s repairs team to capture…
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Made Tech online repairs service at Redbridge
The London Borough of Redbridge has gone live with a new online repairs service from Made Tech. The user-centred service for the council’s 5,500 tenants is easy to use and avoids complex language and unnecessary logins. Tenants simply go online to log their repairs; confirmation is then immediate via text or email. Tom Harrison, programme…
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BCH boosts mobile working with Abzorb
Black Country Housing has rolled out a new Samsung phone and tablet estate from Abzorb to improve remote working and connectivity. Steve Kesterton, ICT project manager, Black Country Housing, said, “All of our staff now either hybrid-work or are out and about visiting tenants or doing repairs, so constant and reliable connectivity is vital. Even…
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Housing repairs… Why technology is only part of the answer
Let’s not get distracted by shiny new bits of technology while ignoring the fundamentals of what we need to build. New technology has brought both opportunities and challenges to housing services (including repairs), promising greater efficiencies once they’re in place but requiring patience, investment and cultural shifts to make sure we adopt the right tools…
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