Let’s not get distracted by shiny new bits of technology while ignoring the fundamentals of what we need to build. New technology has brought both opportunities and challenges to housing services (including repairs), promising greater efficiencies once they’re in place but requiring patience, investment and cultural shifts to make sure we adopt the right tools…
Housing repairs… Why technology is only part of the answerRead More →
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Soho Housing’s digital repairs with Evo
Soho Housing is set to deploy Evo’s property management platform in a trial project to fully digitise its repairs service. During the trial, Evo will take over responsibility for the management and delivery of all repairs, contractors and documentation relating to around 25 per cent of Soho Housing’s properties. Evo will give residents an app…
Soho Housing’s digital repairs with EvoRead More →
Flagship selects Totalmobile for repairs
Totalmobile’s Connect software for scheduling repairs is now being deployed across Flagship Group’s operations. Connect will be used by Flagship’s staff and tenants to schedule maintenance and repairs work, while also providing real-time data on the status of all projects and employees in one place. Almost 500 Flagship employees were trained on Connect during April…
Flagship selects Totalmobile for repairsRead More →
Lewisham Homes takes on Localz for ‘last mile’ communications
Lewisham Homes has recently deployed Track My Appointment and Rate My Experience software from Localz to provide its tenants with automated ‘last mile’ updates around repairs and maintenance appointments. Sarah Willcox-Jones, director of repairs, Lewisham Homes, said, “We look forward to seeing the difference this technology makes to our residents. We know that they want…
Lewisham Homes takes on Localz for ‘last mile’ communicationsRead More →
Your Housing’s 30% boost with FLS
Your Housing Group has improved the efficiency of its field operations with the Visitour scheduling software from FLS – Fast Lean Smart, achieving a 30 per cent increase in productivity for its operatives. Following a strategic review of its operational efficiencies towards achieving value for money and customer satisfaction targets, YHG embarked on an IT…
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Hyde signs repairs contract with Totalmobile
Totalmobile has won a three-year contract with Hyde Group to extend the use of its field-service and dynamic scheduling software across the housing provider’s wider operations, including asset management, building safety, neighbourhoods and safer homes. Mark Batchelor, director of property services, Hyde Group, said, “When we first contracted with Totalmobile, we wanted a unified solution…
Hyde signs repairs contract with TotalmobileRead More →
