Northumberland County Council is introducing Totalmobile’s Field First platform to help its customer-facing staff work more efficiently, including how they manage and record work, coordinate operations and communicate with residents. The council’s staff and its partner organisations will be connected in real time, with updates shared instantly, helping to reduce delays and freeing the council’s…
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Repairs & Maintenance
Saxon Weald on schedule with Solvares Field Service & Infinity Group
Saxon Weald has selected Solvares Field Service’s real-time scheduling and optimisation software for the delivery of repairs, inspections and maintenance across its 7,000 homes. The implementation will integrate Solvares’s Visitour AI-enhanced technology with Microsoft Dynamics 365, delivered through Infinity Group’s BrikHousing management system. Staff deployment will begin with Saxon Weald’s inspection teams, around workload visibility,…
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Lewisham Council partners with Totalmobile for faster repairs
Lewisham Council has partnered with Totalmobile to modernise how it manages its repairs. Totalmobile’s Field First platform is now live across the council’s repairs service, giving teams real-time visibility of repairs, improved data insights and better communication with residents. Dean Cooper, head of repairs, Lewisham Council, said, “Improving our housing repairs service is one of…
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Magenta Living extends Totalmobile deployment
Magenta Living is expanding its use of Totalmobile’s Field First platform. Building on several years of successful collaboration, this next phase of the partnership will help the housing provider to connect its field teams in real time, streamline scheduling and improve communication with residents. Ian Cresswell, director of technology, Magenta Living, said, “We’re extending our…
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FLS – Fast Lean Smart rebrands as Solvares Field Service
Following the merger of FLS – Fast Lean Smart and mobileX to form Solvares FSM GmbH, FLS is now Solvares Field Service. The newly-branded company combines existing expertise in field resource planning, AI-enhanced route optimisation, mobile apps and customer communication for technical and service-oriented field operations. Jeremy Squire, managing director, Solvares Field Service UK, said,…
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Wandle brings repairs in-house with Totalmobile
Wandle has begun a major overhaul of its repairs service, based on software from Totalmobile. The housing provider is reshaping the way its day-to-day maintenance operations are organised so that its residents get faster repairs and clearer updates. As part of its repairs transformation programme, Wandle is implementing Totalmobile’s Field First platform. This will bring…
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