Tai Ceredigion is using Housing Insight’s PanConnect self-service portal and app to reinvigorate its tenant engagement strategy. The ‘TyFi’ (‘my house’ in Welsh) portal is available in both English and Welsh. Gavin Harvey, head of ICT and business improvement, Tai Ceredigion, said, “We’ve seen immediate benefits since PanConnect was introduced. Tenants were instantly more engaged,…
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Castle DR at Melville Housing
Melville Housing Association is using Castle Computer Services for its disaster recovery and business continuity operations following a recent office move. Andrew Noble, chief executive, Melville Housing Association, said, “Our infrastructure was at an age where it needed to be upgraded in advance of our move to new offices and Castle worked with us to…
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ROCC’s Uniclass rolled out across Thirteen
ROCC has completed the first phase of the rollout of its Uniclass repairs and maintenance software at Thirteen Group, initially covering responsive repairs for the housing provider’s 34,000 properties. The second phase of the project, due to be completed by March 2018, will see Uniclass used for day-to-day cyclical works. With the aim of fostering…
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Flagship launches digital start-up programme
Flagship Group and TechVelocity have created the first not-for-profit incubator of digital talent in Norfolk. Supported by UEA, Barclays Eagle Labs and NUA, the digital accelerator programme is designed to find local start-up companies and equip them with the skills and knowledge they need to succeed, work on their weaknesses, and provide support to make…
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Plus Dane’s GIS asset management with Emapsite
Plus Dane Housing has been working with geographic data provider Emapsite in the creation of a new asset management data product. Emapsite explained that gaining instant visibility of a housing provider’s assets can sometimes be difficult. A chequered history of organisational mergers, stock acquisitions and disposals, combined with inconsistent methods of recording information, means that…
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Anchor’s dynamic scheduling with Kirona
Sheltered housing provider Anchor is now using Kirona’s online scheduling and workforce management software to improve its inspections and health and safety reporting. Anchor has replaced its previous paper-based processes and records with digital schedules for inspections and mobile working across its workforce of 780 field-based operatives. During a successful pilot project, Kirona’s Job Manager…
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