Sandwell Homes, an ALMO with 29,000 properties in the West Midlands, has just passed its first annual surveillance audit from Bureau Veritas for the internationally-recognised ISO 20000 certification it achieved last June with the help of Public IT. The audit provides external verification of the quality of the processes Sandwell Homes uses to provide IT…
ISO 20000 success for Sandwell HomesRead More →
News
Clear view of performance management for Tuntum
Nottingham-based Tuntum Housing Association began in May 2010 to deploy Clearview’s performance management software and services to support the management of its 1100 properties. Richard Renwick, chief executive, Tuntum Housing Association, said, “At long last a performance management system designed to completely meet our business needs. We are excited at the prospect of having Clearview…
Clear view of performance management for TuntumRead More →
Yorkshire Housing selects SunGard
Yorkshire Housing recently announced that it is set to deploy SunGard Public Sector’s Aspireview performance management system. Aspireview will be used to present graphical, easily-interpreted strategic performance information throughout Yorkshire Housing. It will link corporate performance and KLOE measures to risk and action plans, providing performance views to staff, tenants and contractors. Yorkshire Housing manages…
Yorkshire Housing selects SunGardRead More →
Cherchefelle outsources ICT to Comtec
Over the past four years, Cherchefelle Housing Association has systematically outsourced more and more of its ICT services to technology supplier Comtec, beginning in 2006 with the implementation and hosting of a Citrix-based server solution to support remote working. The following year, the housing provider needed to upgrade its telephony functions to improve responsiveness and…
Cherchefelle outsources ICT to ComtecRead More →
Vodafone unified comms for Seren
The Seren Group is using a fixed and mobile unified communications system from Vodafone to deliver faster housing and support services to vulnerable people in South Wales and Swindon. Seren often needs to provide urgent support, making it vital that its staff in their contact centre and offices can work together easily and are able…
Vodafone unified comms for SerenRead More →
Avonline’s IRSNet supports digital inclusion
Digital switchover specialist Avonline has launched IRSNet for the delivery of secure broadband services to all residents of high-rise buildings and ‘multiple dwelling units’ using the existing coaxial cable network. Avonline’s new technology is aimed at providing a safe and reliable broadband service for properties in a sector with one of the lowest levels of…
Avonline’s IRSNet supports digital inclusionRead More →