Civica has won a five-year contract worth over £500,000 with Harrow Council to implement its cloud-based Cx Housing and Keystone asset management software. Civica’s software will support the council’s ambition to adopt cloud technology and create a single view of tenants across its 5,000 properties. A customer portal will support repairs and service requests, rent…
Harrow Council selects Civica’s cloud software for tenant servicesRead More →
Civica
IT goes green
The importance of green computing in housing Housing Technology interviewed a number of exponents of ‘green IT’ from Civica, Node4, Northgate Public Services and Propeller Powered about how and why housing providers might consider adopting environmentally considerate computing practices and the potential benefits of doing so. What is ‘green IT’? Node4’s head of sales enablement,…
IT goes greenRead More →
Liverpool supports vulnerable citizens with Civica’s Community Helper
Liverpool City Council has used a low-code technology platform from Civica to implement a new Community Helper tool to deliver emergency support to citizens who are self-isolating as a result of the coronavirus. The new system is free for all councils for six months. Community Helper has automated all of the processes involved in the…
Liverpool supports vulnerable citizens with Civica’s Community HelperRead More →
Data management tips for innovation & insights
The ability to bring together data from multiple business systems and functions to create a complete and accurate view of tenants and properties unlocks exciting opportunities for innovation and data insights. However, as housing providers accelerate their digital business efforts, poor data quality is a major contributor to a crisis in information trust and business…
Data management tips for innovation & insightsRead More →
Data-driven insights & fire safety
A recent fire at a student residence in Bolton provided a stark reminder on the need for action for better fire safety standards. It’s been over two years since the tragedy of Grenfell Tower and hundreds of blocks are still covered in flammable ACM cladding. In June 2019, the Independent Review of Building Regulation and…
Data-driven insights & fire safetyRead More →
Technology-led tenant engagement
Tenants expect more than ever before from their housing providers – speedier service, easier rent management, always-on assistance and improved communication channels. This is against a backdrop of tightening budgets and a multitude of channels to manage. So how can technology help housing providers streamline ways of working and enhance this experience? And what should…
Technology-led tenant engagementRead More →
