Civica has won a five-year contract worth over £500,000 with Harrow Council to implement its cloud-based Cx Housing and Keystone asset management software.
Civica’s software will support the council’s ambition to adopt cloud technology and create a single view of tenants across its 5,000 properties. A customer portal will support repairs and service requests, rent payments and online tenancy applications.
Mark Fosh, programme manager, Harrow Council, said, “We wanted a partner who could not only provide the right technology for our business, but who could also demonstrate strong social values and a willingness to give something back to our local community. Civica’s cloud-enabled Cx Housing and Keystone Asset Management software will give us better insights so that we can deliver the best service to our tenants.”
In support of its social value partnership with Harrow Council, Civica has sought help from its internal staff to plant trees, help with park restoration and clear fly-tipping alongside the council’s employees as well as providing annual training day for the council’s residents and staff.