Poplar HARCA has reduced arrears and prepared itself for universal credit with Mobysoft’s RentSense software. Before implementing RentSense, Poplar HARCA was using its housing management system to flag arrears cases to its income team. However, the performance and effectiveness of the team was being compromised because the system was flagging cases that required no action…
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Alliance Homes adopts Rentsense for universal credit
Alliance Homes is set to go live with Mobysoft’s RentSense software to help it mitigate the effects of universal credit. The Somerset-based housing provider will begin to deal with the full effects of universal credit in June 2017 when it is introduced at Weston-super-Mare’s Job Centre Plus. Until now, the impact of universal credit has…
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Waltham Forest Council now live with Mobysoft’s predictive analytics software
The London Borough of Waltham Forest has gone live with Mobysoft’s predictive analytics tool RentSense. The London Borough, with over 10,000 properties, was keen to mitigate the on-going effects of welfare reform as well as reducing its rent arrears. Shayem Pervez, income services manager, London Borough of Waltham Forest, said, “Full-service universal credit goes live…
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Insight into arrears at North Devon Homes
North Devon Homes is using Housing Partners’ Insight software for early debt interventions. The Insight software highlights tenants’ financial vulnerabilities so that the housing provider can offer better support and secure vital income, while ensuring tenants can maintain their tenancies. Insight collates information from North Devon Homes’ housing management system and combines it with external…
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Regenda cuts arrears with Mobysoft
Regenda Homes has reduced its rent arrears with Mobysoft’s Rentsense software. Before its use of Rentsense, Regenda’s income officers had to manage their weekly caseload manually because its housing management system was either missing arrears cases or recommending cases that required no action. This meant staff were only getting through around 50% of their caseload….
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Sovereign’s best-ever arrears with Rentsense
Mobysoft’s Rentsense software has helped Sovereign Housing Association to achieve its lowest-ever arrears figures of 1.7 per cent, resulting in more than £500,000 of additional rental income. Rentsense is an analytical tool that predicts which tenants are most likely to fall behind with their rent. This helped Sovereign focus its efforts where they would have…
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